GENERAL FAQ
DO YOU BUY SHOES?
CAN YOU HOLD AN ITEM FOR ME?
CAN YOU CALL ME WHEN YOU GET "SUCH AND SUCH" IN?
RAFFLE FAQ
I DON'T HAVE AN INSTAGRAM, CAN I ENTER YOUR RAFFLE?
CAN I ENTER WITH MY SCHOOL ID OR WORK ID?
HOW COME I NEVER WIN?
First thing to check is that you are following our instagram. You must be following to be eligible to win. If you are following, be sure we have your current instagram handle with the proper spelling/punctuation on your account or when you input your entry via our online form.
Next, is to make sure you are signed up for our Loyalty Rewards Elite Club with text alerts.
Finally, location does play into it. Our propriety algorithm executes our raffle to pick winners with weighted preference to locations within a given radius of ours. If you are outside that radius your odds of winning are greatly decreased.
You may be on our blacklist for past raffle entry infractions. If that is the case keep entering but do so properly without any infractions and eventually you will be re-eligible to win.
It's just luck of the draw. You may not win after signing up for every previous raffle we have held. Or you might win on your first try.
CAN I WIN MORE THAN ONE PAIR?
WHAT IS THE BLACKLIST?
DO YOU HAVE ANY LEFTOVER PAIRS?
IS THE RAFFLE FOR LOCALS ONLY?
CAN I PAY EXTRA FOR A GUARANTEED PAIR?
CAN I USE MY POINTS WHEN I ENTER ONLINE?
I MADE A MISTAKE FOR MY ENTRY, WHAT CAN I DO?
Incorrect phone numbers, instagrams, name spellings, emails, size selection, etc. can not be adjusted after entered.
Do not attempt to make another entry as it will be caught in our filter as a duplicate and you will be placed on our blacklist.